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The Firebowl Controversy
First, this is the first major outage I've had in over a year of hosting with them. There have been other outages, all well less than one hour in length, but all have been planned in advance, as this one was.
This one spilled over due to an issue with a vendor that was supposed to be upgrading their storage solution while repairs were being made to the power systems. Frustrating, yes, but it is something that could happen to anyone. No matter the size.
The biggest point though is that, with MediaTemple, I am guarded against Digg, Slashdot and Reddit effects. If this site hits one of the major social news sites, I know first hand it will stay up. In the time I've been with MT, I have survived one Digg, one Fark, one BoingBoing and about three thousand StumbleUpons.
So, being on MT, I suffered a single outage of about ten hours due to a planned upgrade that did not go smoothly. On other hosts, I would have suffered dozens of outages of equal length due to my server being flooded.
I'm not opposed to moving, the site slowdown issues have been annoying and, though it is what they were trying to address with their latest updates, they failed. However, I am understandably hesitant to move my site over to another host with an unproven track record for dealing with traffic spikes.
Traffic here is VERY unpredictable and I doubt a shared host could handle it. Still, I will write E2 and see what they have to say.
Perhaps they can convince me.
RS: Point taken, I've noticed it as well. I'm in talks with another host now and may move sometime in the next week.